Política de reembolso

Return Window

We offer a return period of 14 days after you receive your item. If you request a return within 14 days of receiving your item, we will refund both the price of the item and the original standard shipping cost.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.

Return Process

To start a return, you must submit your request from your customer account, under Return an Item.

• Return shipping costs: Return shipping costs are the customer's responsibility, unless the return is due to our error or a defective product.
• Validation: Items sent back without approval will not be accepted.

Damages and Non-Conforming Products

Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately. In this case, we will cover the return shipping costs and offer you an exchange or a full refund.

Exceptions (Non-Returnable Items)

Under French law (Article L221-28 of the French Consumer Code), the right of withdrawal and return does not apply to personalized products (e.g., jerseys customized with a specific name or number). These items cannot be returned or exchanged. Gift cards are also non-returnable.

Exchanges

For a size or model exchange, the fastest process is to return your current item and, once the return is accepted, place a new order on the store.

Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note the time it takes for the refund to appear may vary depending on your bank.

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