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Frequently asked questions
How can I track my order?
Once your order has shipped, you will receive an automatic email containing all the necessary information to track your package. This message will include a tracking number allowing you to see the delivery status directly on the carrier's website.
What are your delivery times?
We are committed to preparing and shipping your order as quickly as possible. Generally, your order is ready and dispatched within 48 hours of your purchase. Once handed over to our carrier, you can expect to receive your package within 2 to 4 business days in Metropolitan France and 4 to 8 business days for the rest of the world.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.